GET TO KNOW US

How are you different from other vendors that make the same product as you?

We want you to save money, effort, and time. Our goal is to help create beautiful hotels. In every project, we strive to fully understand our clients’ needs and apply their feedback and ideas while using The HDB™ Way.

Another benefit from working with us is that you have exclusive access for support. You don't have to wait to speak to a customer service agent or only be able to call Mon-Fri 9-5. We are here for you whenever you need us. You will be given a direct phone number to speak with your project manager for whenever you need them.

We believe that our products, price, and quality are the result of meaningful dialogue and trust between us and our clients. We are not a transactional company, we are a relationship company. 

How long have you been doing what you are doing and how has Hotel Drapery & Bedding get to be what it is?

We have been in the interior design and window coverings field for over 25 years. Since then, we have grown into a family of creative and innovative individuals who are committed to excellence and helping our clients which is why we have been able to grow our client list and offer more. We love incorporating elements together to create beautiful spaces, however, we only focus on what we know how to do best.

HDB has been able to grow every year because of the service and value our clients receive. Not only do we provide superior service, we genuinely care about the people we interact with, and we believe people recognize that. 

Who are your clients exactly?

Our clients are hotel owners and their staff, FF&E and purchasing companies, and Interior Designers. We strive in working closely with everyone who is part of a project.  

 

What is included when we order from you?

We offer to take care of all the measuring for you, at no additional cost*. We provide a sample if you would like one before the order goes into manufacturing. We do not charge for future service calls and/or repairs.* 

What is the timeframe when ordering?

Depending on the season, we usually run at 4-6 weeks after receiving material. We are able to manufacture at a shorter timeframe on a case by case basis.

How can you guarantee your quality?

We use our expertise to ensure that the end result is as professional as possible and can provide you with a sample so you can ensure quality and fit as well as provide a manufacturers warranty/policy*.

If I'm not sure I'm ready to get started, how can I sample your work at low cost to see if it's the right solution for me?

It can be scary to invest in products that you want to be sure will work and look good. We can order a set for you to set up as a sample in a room, ask your guests and staff how they liked it or use it to make any adjustments. 

What is the next step for getting started on a quote?

Send an email to quotes@hoteldraperyandbedding.com and/or call our office directly at 619-564-4264.

 Or you can use our request quote form click here!

Let us know what you need and who to get in touch with and we will take care of the rest!

We look forward to helping you reach your design goals.

 

©2017 by Millenia Hospitality